At The Posh Foods, we value our customers and want to ensure a smooth shopping experience. Please read our cancellation and refund policy carefully:
Order Cancellation
Orders can be cancelled within 12 hours of placing them by contacting our support team.
Once an order has been processed or shipped, it cannot be cancelled.
Refunds
Refunds are only applicable in the following cases:
You received a damaged or defective product.
You received the wrong product.
The product is lost in transit.
For food products like honey, saffron, walnuts, or dry fruits, we cannot accept returns due to health and safety concerns, unless the product is damaged/defective.
Refunds will be processed to your original payment method within 7-10 business days after approval.
How to Request a Refund
Email us at info@theposhfoods.com with:
Your order number
A photo/video of the issue (if applicable)
Our team will review and confirm within 48 hours